It would have been nice if The Guardian’s Spell launched after having a successful Kickstarter campaign. I, along with at least 179 other people, were excited to check out a cute new otome visual novel. Unfortunately, from April 2014 to May 2015, when the project was canceled, nobody knew what was going on (although we had our assumptions).
A couple months after that May cancellation post, Stuart Richie posted a backer update simply titled “We’ve issued refunds.” Of course, there’s a bit more to it than that. Anyone who changed their payment info, for example, did not receive a refund. If you’re one such backer, here’s what you are supposed to do next:
If you didn’t get a refund (although it may take up to 48 hours to process), please message us on kickstarter with your paypal information so we can get a refund issued to you. (Or update your card, if you plan to back another kickstarter, and message us to say you had)
It’s not the most eloquently written refund protocol, but there you have it. Here’s hoping that everyone eventually receives the refund they deserve for backing The Guardian’s Spell.